Firstline Benefits Member Id Number (2024)

FAQs

Is the member ID the same as the policy number? ›

The policy number on your insurance card is a unique code associated with your insurance plan. Your insurance company uses your policy number to track and process insurance claims and costs. Policy numbers may also be referred to as subscriber IDs or member ID numbers.

You'll be asked to register as a member using a unique ID number. This number is the last 5 digits of your member ID with 3 or 4 preceding zeros. For example, if your member ID is 680012345, you would enter the subscriber ID of 00012345. If your member ID is 6800012345, you would enter the subscriber ID of 000012345.

Optum Personal Care Benefits formerly FirstLine Benefits is an over-the-counter (OTC) benefit utilized by health plans to provide their members with home delivery of essential OTC items. The Optum Personal Care app makes it easy to use and manage your OTC benefit. It keeps everything you need to shop in one place.

Member ID (also called a subscriber number or patient ID)—the number providers need to verify coverage. 2. Group—the number identifies your employer plan; if you purchase health insurance through a Marketplace/Exchange, your card may not have a group number.

It lets you access your health plan benefits when you need care. Your member ID number links you to information in our systems. Care providers use your number to confirm you are covered for treatment or medicine when you seek care.

Member Number This number is used to identify you. It tells your provider how to bill your health plan. If your spouse or children are also on your coverage, your member numbers may look very similar.

Subscriber name and Subscriber ID refers to who the primary insured person is, and the number that our office will need to file the claim. This section may also show Member name and Member ID if your coverage includes others, such as family members.

With your UnitedHealthcare UCard, it's easy to use your credit to: Shop at thousands of participating stores, including Walmart, Walgreens, Kroger, and CVS, or at neighborhood stores near you. Pay eligible home utility bills online or at your local Walmart MoneyCenter.

FirstLine Benefits is powered by OptumRx and United Health Group. The company offers health solutions such as OTC, grocery benefits, and Ready Sets. FirstLine Benefits offers four products within the OTC and grocery categories for health plans, with certain benefits available only for specific programs.

How do I call FirstLine benefits? ›

Download the FirstLine Benefits app on your phone or tablet. Call toll-free 1-844-368-8741, TTY 711, 8:00 a.m.–8:00 p.m. local time, 7 days a week. Benefits, features and/or devices vary by plan/area.

If you have questions or are ready to enroll, contact your sales agent. Or call toll-free at 1-800-978-9765, TTY 711, 8 a.m. – 8 p.m. local time, 7 days a week. Go online anytime to peopleshealth.com. FirstLine Benefits™ is an affiliate of OptumRx® and is the supplier of all materials within this document.

Your member number, also known as your identification number, is listed directly below your name. You'll need this information when receiving medical services at the doctor or pharmacy, or when calling customer service for assistance.

What is a Subscriber on an Insurance Policy? The individual who enters into the agreement with the insurance company is known as the subscriber or member. Another term for this person is the policyholder. Also, If you buy a policy directly from an insurance company, you would be considered the subscriber.

In a subscription business model, a customer pays a recurring price to access a product or a service for a certain period of time. A membership model gives customers access so they can obtain discounts on products or services. Even though it is common to hear these two terms treated as synonyms, they are not.

Insurance cards will have a policy number, usually on the front of the card. Each health insurance policy has an associated policy number. On your card, it is often marked “Policy ID” or “Policy #.” The insurance company uses this number to keep track of your medical bills.

A policyholder is the person who owns the insurance policy. So, if you buy an insurance policy under your own name, you're the policyholder, and you're protected by all of the details inside. As the policyholder, you can also add more people to your policy, depending on your relationship.