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Where are payment locations near me?
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There are thousands of store locations for making payments. For a list of stores near you, go toverizon.com/findalocation.
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Are there any fees?
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Free paymentsare accepted at Verizon Wireless stores and Fios Local Presence Center locations. To find a list of free payment locations go toverizon.com/findalocationand click onno-feelocations. All you need to bring is your billing statement or account number or phone number.
Retail stores such as CVS and 7-Eleven accept payments in cash only and charge a convenience fee. These payments are processed by PayNearMe™. You will need to bring the barcode on your billing statement in order to make a payment.
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What is PayNearMe ™ ?
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PayNearMe is an electronic payment network that allows you to pay your Verizon bill in cash in real-time, anytime at thousands of convenient retail locations such as CVS and 7-Eleven. It’s quick and easy. Your security is our top priority so we’ve gone to extraordinary lengths to ensure that your information is a safe and sound.
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How do I make a cash payment at CVS or 7-Eleven?
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- Find the barcode on page 2 on your bill
- Take your barcode on the billing statement to the store and tell the cashier that you want to pay a bill
- Have the cashier scan the barcode
- Tell the cashier how much you want to pay and present the cash payment
- Take the receipt as proof of payment
- Payment will be processed and applied to your account within 20 minutes
- If your services are suspended, they will be be restored within an hour
- A confirmation of payment from Verizon will also be sent to your phone or email address within 24 hours.
We safeguard all your data because security is our top priority.
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Can I reuse the PayNearMe barcode next time I pay?
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Yes! You can use the same barcode every time you wish to pay at CVS or 7-Eleven. The barcode can be found on the bottom of page 2 on your Verizon billing statement.
At a Verizon retail store, all you will need is your account number or phone number, plus method of payment.
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How much is the fee to make a payment?
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The PayNearMe fee at CVS and 7-Eleven to make a Verizon payment is $2.99.
There is no fee to make a payment at a Verizon Wireless or Fios Local Presence Center.
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Do I have to pay my entire bill at once?
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No, you have the option to make payments towards a bill through multiple transactions. However, the convenience fee applies to each transaction.
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How do I know if my payment has been completed?
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After making a payment, you will immediately receive a receipt from the store cashier as proof of payment. Verizon will also send you a payment confirmation in email or text.
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If my service is suspended, When will it be restored?
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Payments will be posted to your account within 20 minutes. You can also check application of your payment atverizon.com/myverizon.
If applicable, the receipt of full payment will automatically stop interruption of service, or it will restore service with one hour. You do not need to contact Verizon.
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What if I don’t have a barcode on my Verizon billing statement?
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If you do not have a barcode on your billing statement, payments are not currently accepted at CVS and 7-Eleven. As Verizon expands availability of this payment process, payment barcodes will be available in the near future.
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The PayNearMe barcode could not be scanned on my phone, help!
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If a store cashier is having trouble scanning the barcode on your phone or is receiving an error message, please call888.714.0004.
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I need a refund. What should I do?
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For payments made at CVS or 7-Eleven, customer support is available 24/7 to help. Email us at support@paynearme.com, or, for urgent matters, call888.714.0004. Please have your payment receipt with Transaction ID# available when you call.
For payments made at a Verizon location, please call 1.800.Verizon (1.800.837.9466).
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Do you need immediate assistance?
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If you need to contact someone immediately please call PayNearMe's customer support number at888.714.0004or emailsupport@paynearme.com.
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Is there a limit to how much can be paid in cash?
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The maximum may vary by location. Please contact customer support to find out what the maximum payment amount is for your preferred location:888.714.0004or emailsupport@paynearme.com.
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